• We listen and understand customer’s requirements, their needs, and expectations.
• We are independent and we help in identifying the right suppliers which has the right skills and capabilities to deliver the order.
• We support in product sampling and development.
• We plan and ensure smoothness on orders and take it as a project by defining milestones and complying on the defined lines before the product is shipped.
• We protect the buyers’ interests in every aspect and assure that the best quality furniture is delivered to our buyers as expected.
• Continuous monitoring, regular assessment, random check, meeting with management responsible and reporting to mitigate any challenges or risk arising.
• We inculcate the culture of Quality amongst our manufacturers through training and examples and we take full ownership in terms of delivering quality to our buyers.
• Strive to implement Quality Management System and evaluate one’s performance at regular intervals.
• We have solved and continue to solve quality control tasks for companies in Europe.